Online car retailer Vroom offers last mile concierge service

DALLAS, May 27, 2021 (GLOBE NEWSWIRE) – Vroom, Inc. (Nasdaq: VRM), a leading ecommerce platform for buying and selling used vehicles, today announced the opening of a new Dallas hub and experience of More personalized access for nearly 7 million people in more than 1,000 zip codes within a 70 mile radius. Vroom has delivered to the Dallas area since the company was founded in 2012 and now offers an experience that includes a more personalized concierge service where the customer advocates transporting cars directly to the aisles of car buyers on Vroom brand trucks. and show them how to use their new vehicles. Vroom’s Dallas Last Mile hub is located in Euless, Texas.

Vroom’s mission is to provide the best possible access experience for delivery and pickup, especially as the pandemic has increased consumers’ appetite for remote car buying and selling. Car purchases by Vroom customers in the Dallas area increased 16% year-over-year from 2020 to 2021, and cars sold to Vroom by consumers were up 254%. With a focus on customer service, Vroom takes a unique approach by recruiting employees with hospitality and customer service backgrounds. Reinforced by Vroom Logistics Director Mary Kay Wegner and her logistics leadership team, led by new VP of Transportation John Piatak, who manages Vroom’s delivery centers nationwide and has joined Vroom after leading logistics at Carvana, the company recently completed its 1000th last mile delivery.

“With our valued customers in mind, creating a more personalized access experience and deploying more local hubs across the country has been a priority for us at Vroom and we are excited to launch this offering in Dallas, the one of the largest cities in Texas. and is home to the second-highest number of licensed drivers in the United States, ”Wegner said. “As we prioritize expanding the Last Mile experience nationwide, we will continue to grow and invest in our senior logistics team to support these efforts.”

Using its e-commerce platform and data-driven technology, Vroom offers thousands of low-mileage reconditioned vehicles with delivery to consumers anywhere in the U.S. It also arranges fundraising from leading lenders and offers collateral and other value-added products that provide convenience to customers. Besides providing a better way to buy a car, Vroom’s Sell us your car® This offer enables customers who want to sell or trade in their vehicles to receive appraisals in minutes, attractive market-based prices, hassle-free loan repayments and convenient vehicle pick-up.

For more information on Vroom’s car buying and selling options, visit

About Vroom:
Vroom is an innovative end-to-end e-commerce platform designed to provide a better way to buy and a better way to sell used vehicles. The company’s scalable, data-driven technology brings all phases of the vehicle buying and selling process to consumers wherever they are and offers a wide selection of vehicles, transparent pricing, competitive financing, as well as as home pickup and delivery. Vroom is based in New York and Houston and also operates the Texas Direct Auto and CarStory brands.

Media contact:
Moxie Communications Group
Alyssa galella
[email protected]
(562) 294-6261

Source: Vroom, Inc.

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About Kristina McManus

Kristina McManus

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